What to Expect

Appointments

Please arrive 15 minutes prior to your scheduled appointment time to complete any necessary paperwork or updates to your file. In the event that you must cancel your appointment, please notify our office no later than 24 hours prior to your scheduled appointment. Failure to cancel in the appropriate time frame will result in a $50 no show fee for complete physical exams and a $25 fee for all other appointments.

Refills

Every effort will be made to ensure that medication refills are provided at the time of the office visit. In the event that a medication refill is needed after your appointment, please contact the office during office hours as refills will not be provided after hours or on weekends. Please allow 24 hours for your request to be completed. Refills will be given at the discretion of the provider and may require an office visit.

Front-Desk-Madu
Waiting-room-Madu

Follow up Appointments and Physical Exams

For complete physical exams and chronic illnesses requiring routine blood work, we request that you have your blood drawn one week prior to your scheduled appointment. This will allow your provider to review your lab results with you at your appointment and make any necessary treatment adjustments.

FMLA Forms

There will be a $25 fee for each form completed. Please allow 7-10 business days from the date submitted. One of our staff members will contact you upon completion.

Medical Records

Please allow 7-10 business days for your request to be processed. A signed medical record request form must be completed prior to any release of records. There is a $0.97 per page fee when records are provided for personal use.